Quality Criteria

The Aquamark Criteria are sub-divided into the following four Modules and 20 Areas:

Module 1: Programme Operation
1.1 Teaching Methodology
1.2. Programme Content
1.3. Lesson Planning
1.4. Programme Delivery
1.5. Programme Monitoring
1.6 Health and Safety Management
1.7 Child Protection
1.8. Facilities and Equipment

Module 2: Staffing
2.1 Staff Planning and Recruitment
2.2 Staff Education, Training and Development
2.3 Staff Communication
2.4 Child Protection

Module 3: Customer Relations
3.1 Participant/Customer Care
3.2 Participant/Customer Feedback
3.3 Session Bookings
3.4 Advertising and Promotions

Module 4: Policy and Strategy
4.1 Strategy Development and Implementation
4.2 Research
4.3 Financial Management
4.4 Partnerships
4.5 Management Style